Accessibility

I-15 COUNTRY/ROCK MUSIC FESTIVAL ACCESS GUIDE

At I-15 COUNTRY/ROCK MUSIC FESTIVAL we want to make sure that all music lovers have access to theI-15 COUNTRY/ROCK MUSIC FESTIVAL experience! We have an access crew on-site that is friendly and helpful.
The access guide should answer questions regarding accessibility at I-15 COUNTRY/ROCK MUSIC FESTIVAL . If you have any additional questions about accessibility, please contact us via email at info@I-15COUNTRYROCKMUSICFESTIVAL.com.  We are also eager to hear your suggestions and feedback.
WHAT TO BUY
Admission Tickets: There is not an admission ticket specific to accessibility. You are welcome to purchase any ticket type and make accommodations for assistance by reaching out to us at
Click here for a full list of our ticket options. For any questions regarding your tickets reach out to info@I-15COUNTRYROCKMUSICFESTIVAL.com.
Accessible Parking: There is a option for Accessible Parking in our 1 Day or 3 Day VIP Package
SPECIAL DIETARY NEEDS
If a guest has special medical dietary restrictions, a personal amount of food will be allowed in if accompanied by a doctor’s note. Please contact
info@I-15COUNTRYROCKMUSICFESTIVAL.com  with any questions or concerns.
SERVICE ANIMALS: Definition, Policies, and Procedures
I-15 COUNTRY/ROCK MUSIC FESTIVAL welcomes and supports the rights and attendance of all persons with disabilities that rely on the special skills of a trained service animal. What we DO NOT support, nor will tolerate, are pets being misrepresented by their owners as service animals, when in fact they are not.
Service Animal Definition:
A service animal is defined as: “any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability. The work or tasks performed by a service animal must be directly related to the handler’s disability.”
Emotional support or comfort animals are not considered service animals under the ADA and therefore are not allowed at I-15 COUNTRY/ROCK MUSIC FESTIVAL.
Service Animal Policies:
For our guests with disabilities who wish to bring their legitimate service animal to I-15 COUNTRY/ROCK MUSIC FESTIVAL , we ask that you review and follow the policies outlined below:
  1. Service animals must be accompanied by the handler with the disability at all times.
  2. Service animals must be under the control and supervision of their handler at all times.
  3. Service animals are not permitted to be left in camp unattended under any circumstances.
  4. Handlers are required to be prepared for, and clean-up after, their animals at all times.
  5. We reserve the right to remove and/or refuse access to any service animal from the campgrounds or venues if that animal is deemed to be a health or safety threat to festival guests, staff, or other service animals, or is in violation of the policies listed above.
  6. All service animals must be credentialed by theI-15 COUNTRY/ROCK MUSIC FESTIVAL staff (see the procedures below).
Service Animal Procedures:
All guests with disabilities attending I-15 COUNTRY/ROCK MUSIC FESTIVAL with a service animal will need to have that animal credentialed byI-15 COUNTRY/ROCK MUSIC FESTIVAL staff before being allowed through the main gate. This process will be performed quickly and respectfully by our Accessibility Staff.
At the entrance gate let staff know you need your service animal credentialed. The Accessibility team will be called over to verify your service animal, record your contact information, and provide a collar tag for your service animal. Security/Staff will check for all animals to have a properly credentialed Country Jam collar tag every time they enter the venue.
You can also make arrangements prior to arrival by reaching out to our Accessibility team at info@countryjamco.com.
Remember, Service Animals are allowed, all other dogs are not!